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• Put your customers in complete control, with the option to reschedule in flight; and always keep them in the loop, with a 1 hour time slot delivery notification on the morning of delivery (along with a helpful 'You're next' text when the driver is 10 minutes away).
• Do you agree with DHL Parcel UK’s 4-star rating? Check out what 15,222 people have written so far, and share your own experience. Read 15,021-15,040 Reviews out of 15,222.
• Got hold of head office - apologies no neighbour is OK - booked in for next day (I was due to run out then) - gave time slot of 13.20 - 15.20 - I was on way home from work when get a text and email 'sorry we couldnt deliver no one was in' - at 12.10!!! Neighbour watched.

Time slot today was initially 15:49-16:49, then it changed to 16:24-17:24. The tracking system on their website isn't up to date and still says it'll be delivered yesterday. I briefly saw a tracker of the van that said I was number 31 on the route and it was on number 17 (at 17:30) but even that bit isn't showing anymore.

Our popular Next Day Delivery service ensures that all parcels are delivered the next working day^† within a 1 hour delivery window.

You will receive an email from UK Mail on the morning of your delivery day (Mon-Fri) stating your 1 hour delivery window.

Example tracking message:

Your parcel is on the vehicle for delivery
The estimated time of arrival is between 15:08 - 16:08

To track your parcel or view your one hour time slot:

1. Log into your account on drinkstuff
2. Click on “View my orders”
3. Click on your recent order
4. If your order has been dispatched by UK Mail, you will see a “Track my order” link and your tracking number. Track your order on UK Mail's website to find out your 1 hour time slot.

If your UK Mail parcel does not arrive as expected, you can call or email our Customer Support Team at the details below, and we'll handle any issues with delivery on your behalf.

Customer Support Team:

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Terms:

† Applies to England & Wales only. Unfortunately, UK Mail cannot offer a Next Day service to Scotland, the Channel Islands, the Isle of Man, Northern Ireland and other Off-Shore Islands of the British Isles.

You must place your order before 17:00hrs, one working day before you expect your delivery to ensure your order is dispatched the same working day.

For example:

Order placed at before 17:00, Tuesday – Delivered Wednesday
Order placed at after 17:00, Tuesday – Delivered Thursday

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Whereas,

Order placed at 14:30, Saturday – Delivered Tuesday

Do Dhl Give A Time Slot Uk Official Site

For our complete delivery guidelines, please see our Delivery Details.